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Helo - How to Use the Site

High-Level Overview

 About TrackedAED.com
 

TrackedAED.com is a community-driven platform designed to help people locate, register, and maintain Automated External Defibrillators (AEDs) across Australia. Its purpose is to build a reliable, real-time picture of where lifesaving AEDs are located, whether they’re ready for use, and who is helping to keep them operational.
 

The platform brings together AED owners, managers, guardians, and organisations to form a shared ecosystem of responsibility—ensuring every AED in the community can be found and trusted when it’s needed most.
 

Purpose
 

TrackedAED exists to:

  • Increase public access to working AEDs during cardiac emergencies.

  • Improve data accuracy by allowing AED owners and organisations to directly register and manage their own devices.

  • Promote accountability and teamwork, enabling shared maintenance duties through role-based access for owners, managers, and guardians.

  • Support emergency services by providing up-to-date AED location and readiness data for dispatch systems and CAD (Computer-Aided Dispatch) integration.

  • Encourage community engagement, using gamification and recognition systems to reward proactive registration, maintenance and participation.
     

How It Works
 

  1. Registration
    Individuals or organisations can register their AEDs using a guided form that captures details such as location, access hours, photos, and maintenance information. Each registered AED is stored in a national database and appears (if approved) on the public AED map.

     

  2. Ownership and Roles
    Each AED can have:

    • An Owner (who registered or oversees the device - this is usually a representative of the legal entity who purchased/owns the AED.)

    • One or more Managers (organisation representatives).

      Guardians (community members willing to inspect or check on crowdsourced AEDs)
      These roles ensure that no AED becomes neglected—responsibility is shared and transparent.
       

  3. Maintenance and Inspections
    Users can log regular inspections or report critical statuses (e.g. “Missing/Stolen”, “Not Operational”, “Confirmed Working”).
    The platform automatically tracks expiry dates for batteries and pads, inspection recency, and AED readiness—displaying reliability scores or alerts when attention is needed.

     

  4. Mapping and Discovery
    AEDs are displayed on interactive maps that:

    • Show public locations with live availability indicators

    • Allow users to search nearby AEDs

    • Display details such as access info, last inspection, and distance from the user’s location
      Maps are embedded throughout the site for owners, public users, and emergency coordinators.

       

  5. Organisational Collaboration
    Organisations (such as councils, sporting clubs, or workplaces) can create accounts, manage their AED fleets, invite managers, and track maintenance activity across multiple sites.
    They can also approve membership requests and monitor their devices’ operational confidence.

     

  6. Community Engagement and Transparency
    To keep participation strong, TrackedAED.com includes optional leaderboards and achievement badges, recognising users who contribute to AED safety—whether through registering, inspecting, or verifying devices.

     

🔒 Data and Integrity​


TrackedAED follows strict data-sharing and privacy principles:
 

  • AEDs are made visible on the public map and are rated according to their potential reliability based on information provided on them.

  • Sensitive information (like owner contact details) remains private.

  • Data can be shared with authorised emergency services under agreed terms to improve emergency response.
     

💡 The Vision
 

TrackedAED’s vision is simple yet powerful: 
 

  • To create a living, community-powered registry that helps provide confidence that every AED in Australia is visible, functional, and ready when it’s needed most.

Member's Dashboard

The Member’s Dashboard is your personal control hub. It centralises your AEDs, alerts, and quick actions. From here, you can:

  • View all AEDs you own or manage.

  • See reminders for upcoming or overdue inspections.

  • Receive notifications about expiring pads/batteries or reported issues.

  • Access action buttons to log inspections, update details, or register new devices.
     

How it contributes:
The Dashboard gives every member a real-time health snapshot of their AED portfolio, preventing oversights and promoting timely maintenance.


Best practice:
Log in regularly (monthly is ideal). Respond to action prompts immediately—especially consumable expiry notices—and use the quick links to keep your data fresh. Treat the Dashboard as your preventive maintenance tool, not just a record-keeping space.

Register an AED

This page lets you officially add an AED to the national network. It captures:

  • Precise location data (via address lookup and map pin).

  • Accessibility hours (24/7, or specific opening times).

  • Access notes (e.g., “Inside foyer, next to reception”).

  • Public visibility preferences and QR code assignment.
     

Built-in safeguards:

  • Duplicate prevention: As you enter an address, TrackedAED automatically searches for nearby AEDs with similar details to prevent multiple entries of the same device.

  • Claim an existing AED: If an AED has already been crowd-sourced or reported by the public, you can claim it instead of re-registering. This transfers ownership and ensures its history stays intact.

  • QR code integration: Each registered AED is automatically assigned a unique QR code that links directly to its record for easy inspection or reporting.
     

Best practice:

  • Place your AED pin precisely on the location of the AED on the site, not just the street number, or building, or the street centre. 

  • Use descriptive notes that help someone unfamiliar with the site locate it quickly.

  • If you’re claiming an existing AED, confirm details (serial number, pads expiry, etc.) to verify ownership before saving.

Log an Inspection of an AED

The Log Inspection feature ensures your AED’s operational data remains current. You can:
 

  • Scan the AED’s QR code with your phone to open its record instantly.

  • Update inspection details such as status, pad/battery expiry, and visual checks.

  • Mark the AED as Operational or Not Operational based on findings.
     

Public users can also scan QR codes to submit “last-seen” reports if they spot an AED in good condition—or flag missing or damaged ones.
 

How it contributes:
Every inspection strengthens data reliability. Each submission updates the AED’s reliability rating and timestamp, helping map users identify which devices are actively maintained.

 

Best practice:
Inspect at least quarterly. Enter accurate expiry dates and condition notes. If a consumable has expired or the AED is temporarily unavailable, mark it accordingly instead of leaving outdated information in place.

Viewing Inspection Logs

The Inspection Logs page displays every report associated with your AED—whether from owners, managers, or Guardians. It includes:
 

  • Dates and times of inspections.

  • Reporter identity (owner, manager, or public).

  • Recorded pad/battery expiry.

  • AED operational status and notes.
     

How it contributes:
The audit trail provides full transparency. It helps you demonstrate compliance, trace maintenance history, and monitor community engagement with your AED.

 

Best practice:
Review logs regularly. Use them to identify inspection patterns or gaps. If you notice public reports contradicting your own records (e.g., marked “missing”), re-inspect promptly and update the AED’s status.

Updating AED Details

The Manage AEDs page allows owners and managers to update AED details directly. You can:
 

  • Edit site information, accessibility hours, and access instructions.

  • Record new pad/battery expiry dates.

  • Toggle service status (In Service / Out of Service).

  • Adjust public visibility settings.
     

Each AED record includes a live reliability rating based on its inspection history and consumable status.
 

How it contributes:
Consistent, accurate updates help to ensure every AED on the map reflects reality as best-possible. When availability or location changes, updates here instantly sync to the public map and Guardian network.

 

Best practice:
Always update after any change—relocation, new cabinet, or consumable replacement. Never delete and re-register; update instead to preserve your inspection history and QR code continuity.

Roles

TrackedAED supports three key collaboration roles:
 

  • Owner: The primary custodian of an AED. Responsible for its accuracy and compliance.

  • Manager: A delegated role that assists with inspections and updates. Owners can invite multiple managers to share duties.

  • Guardian: A community volunteer who confirms the presence and condition of nearby AEDs, even if they don’t own them.
     

Owners can invite managers using the Invite to Manage feature. Invitations can be accepted or declined, and roles can be withdrawn if needed.

How it contributes:
Shared responsibility means no AED falls through the cracks. Managers help distribute workload, and Guardians act as an extra layer of oversight across the country.

 

Best practice:
If you manage multiple sites, invite on-site staff as managers for quicker local updates. Encourage Guardians to confirm AEDs in your area—every confirmation helps strengthen the network’s reliability.

Organisations/Affiliations

Organisations in TrackedAED represent businesses, councils, schools, or sporting clubs that oversee one or more AEDs.
 

You can:

  • Create an organisation and invite members.

  • Join an existing organisation (pending admin approval).

  • Leave or transfer ownership if your role changes.
     

Organisation pages consolidate AED oversight, allowing admins to monitor all devices under their umbrella and manage role assignments.
 

How it contributes:
This structure ensures accountability and coordination within groups, making it easier to maintain multiple AEDs across locations or within clubs and groups where responsibilities may be shared.

 

Best practice:
If your AED belongs to a workplace or club, register it under that organisation rather than privately. Keep your membership active to maintain edit access and visibility.

Becoming an AED Guardian

Guardians are community-minded volunteers who help verify AEDs in their area - they may own or manage AEDs themselves, or they may just sign up to the site for the purpose of helping insepct "crowdsourced" AEDs that have no registered owners yet. By nominating postcodes of interest, you’ll receive alerts when nearby AEDs need verification.
 

Each confirmed inspection or “last-seen” report earns points on the Guardian Leaderboard, with higher ranks reflecting greater contributions to AED readiness.
 

How it contributes:
Guardians form the backbone of TrackedAED’s reliability network—verifying crowdsourced AEDs, checking for their continued presence and ensuring public data stays current.


Best practice:
Choose postcodes you pass regularly (e.g., your commute or neighbourhood). Check your Inspections Needed list weekly and scan QR codes wherever you see AEDs. Even a quick confirmation keeps the network alive.

Community Engagement

TrackedAED’s AED Hunt and Guardian Leaderboards turn AED upkeep into a community challenge. Every inspection, registration, or confirmed report earns points. Monthly and all-time leaderboards highlight top contributors and inspire friendly competition.
 

How it contributes:
Gamifying AED maintenance encourages continuous participation. It builds awareness and motivates members to act—not just register once and forget.


Best practice:
Stay active. Log every confirmation and share your impact on social media using your leaderboard rank. Invite friends, clubs, or workplaces to join your organisation and climb the ranks together!

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